Saturday, July 31, 2010
Hotel manager
A hotel manager or hotelier is a person who holds a management occupation within a hotel, motel, or resort establishment. Management titles and duties vary by company. In some hotels the title hotel manager or hotelier may solely be referred to the General Manager of the hotel. Small hotels may have a small management team consisting of only two or three managers while larger hotels may often have a large management team consisting of various departments and divisions.The number one job a hotel manager has is to keep their establishments operating efficiently and profitably. In a small hotel, the manager may overlook all aspects of managing the hotel. In many hotels, the general manager also is the resident manager.
Daily operations include housekeeping, coordinating reservations & room assignments, convention services, restaurant services, laundry services etc.or big hotels, the manager does:
1) administrative function, like managing personnel - - scheduling their assignments for the day, disciplining them, etc.
2) supervises the specialty staff, like the event coordinators, the kitchen staff, the garden employees, room cleaners, porters, etc.
3) meets VIP guests, welcome them and sometimes, accompany them to their suites.
For small hotels, the manager, aside from all those above, also:
1) has planning functions, like budgeting for next year's activities, procurement of capital goods/equipment. Practically, he substitutes for the owners in making decisions, delegated to him by the owner.
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